Privacy Policy
Privacy Policy
Effective Date: 01/01/2015
This Privacy Policy outlines how Primabolics Nutrition ("we", "our", or "us") collects, uses, discloses, and safeguards your personal
information when you visit our website www.primabolics.com, purchase our products, or interact with us in any other way.
1. Information We Collect:
We may collect the following categories of information:
- Personal identifiers: Name, email address, phone number, billing and shipping address
- Account details: Login credentials and purchase history
- Payment information: Credit/debit card details (processed securely through Shopify/Stripe)
- Device and usage data: IP address, browser type, session duration, referral source
- Marketing preferences and feedback via surveys or email interactions
2. How We Use Your Information:
- To process orders, payments, and shipments
- To provide customer support and respond to inquiries
- To personalize your shopping experience and product recommendations
- To send marketing updates, newsletters, and promotional offers (opt-in only)
- To comply with legal obligations, enforce terms, and prevent fraud
3. Sharing Your Information:
We do not sell your data. We may share your information with:
- Payment processors (e.g. Stripe, Shopify Payments)
- Logistics and fulfillment partners
- CRM and marketing platforms (e.g. Klaviyo)
- Legal and regulatory authorities if required
4. Data Storage & Retention:
Your data is stored securely in Shopify servers and third-party platforms as per their retention policies. We retain your data only for
as long as needed to fulfill the purposes described above.
5. Cookies & Tracking Technologies:
We use cookies, web beacons, and analytics tools to:
- Remember your preferences and login session
- Understand how users navigate our website
- Provide personalized advertising through Google and Facebook pixels
6. Your Rights Under the Privacy Act (AU) & GDPR (EU):
- Right to access, correct, or delete your data
- Right to restrict or object to processing
- Right to data portability and lodge complaints with regulators
7. Data Security:
Primabolics Nutrition - www.primabolics.com
We implement technical, administrative, and physical safeguards including:
- SSL encryption for all transactions
- Access controls and employee confidentiality training
- Monitoring and incident response procedures
8. Children's Privacy:
Our site is not intended for children under the age of 16. We do not knowingly collect personal data from minors.
9. Third-Party Services:
This policy does not apply to third-party services linked to from our website. Please review their privacy practices separately.
10. Changes to This Policy:
We reserve the right to modify this policy at any time. Updated versions will be posted on this page with the date of last revision.
Contact Us:
For any questions or concerns, contact our Privacy Officer at: support@primabolics.com
Primabolics Nutrition - www.primabolics.com
