Shipping

Free Shipping
We offer FREE standard shipping on all orders

All orders are processed and packed within 48 hours of placement excluding weekends and public holidays. 
If any items are out of stock at time of your order, we will contact you with a timeframe or an alternative.

ESTIMATED SHIPPING TIMES:
Most customers receive their orders in 2-3 business days! As long as:

  • You order before 1pm Monday - Friday (AEST) - excluding public holidays
  • You use a payment method with instant clearance, like Paypal, Credit Card or AfterPay
  • Your parcel is less than 5kg in cubic weight. (Some bulky goods may take longer)
  • Your delivery address is not in a remote location

 

ADDITIONAL INFORMATION:

Above delivery times can change depending on the time of the year, holiday periods, weekends and severe weather.  We are not responsible for stolen packages or packages delayed in transit. 

It is the customer’s responsibility to provide the correct shipping/delivery address for an order.  If the wrong delivery address is provided, Primabolics cannot offer reimbursement for this package unless returned and shipping will need to be paid for again.

 

Please note we currently do not ship outside of Australia.

 

ANY FURTHER ISSUES OR ENQUIRIES 

If you have any questions regarding shipping or delivery times please contact admin@primabolics.com and we will look into this for you. 

 

Please see our Refund Policy page for further information regarding issues with orders.

 

 

PLEASE NOTE THAT THERE ARE SIGNIFICANT DELAYS FOR DELIVERY TIMES DUE TO COVID-19.